Personal Learning Accounts

What is a Personal Learning Account?

A Personal Learning Account will allow you to study flexible, part-time courses around your existing responsibilities.  It will enable you to obtain the skills and qualifications you need to switch careers and embark on a new pathway.

Personal Learning Accounts provide flexible and fully-funded learning, both online and face to face.



Level 2 Certificate in Digital Application Support

A Digital Application Support specialist combines advanced digital and technical IT skills with sector-specific knowledge.

In this qualification, you will look at such modules as sharing digital information, IT and telecom system security, preparing documents and publications, and data processing. 

This qualification will allow you to be able to troubleshoot and solve problems, using a range of different software packages, as appropriate to the business context in which they are working. 


  • Ages: 19 or over.
  • Want to gain new skills. 
  • Live in Wales. 

In addition you must meet at least one of these criteria: 

  • Be employed (including self-employed) earning under the median income (£26,000), or
  • A furloughed worker, or 
  • A worker on a zero hour contract, or
  • Agency staff, or
  • At risk of being made redundant, or
  • Employed and been negatively impacted by the economy, for example the hospitality industry


Interested? Contact with the subject 'PLA: IT User Course'


Call 02920 498555